Terms And Conditions
Our mission is to consistently provide customers with excellent customer service. If you would like to comment on any aspect of our service, please email us at info@rondevleiwild.co.za. We always appreciate feedback from our customers.
Our Contact Details
Rondevlei Wild (Pty) Ltd
Address: 26 Flintdale Road, Southfield, Cape Town, 7880
Email: info@rondevleiwild.co.za
WhatsApp: +27 65 919 3431
Making a purchase
Rondevlei Wild offers a secure online ordering experience. Use the Shopping Basket to review and adjust your order before payment and delivery. You can always access your order by clicking ‘Checkout’ at the top of any page. Once satisfied, click ‘Checkout’ to finalize. Your private information and credit card number are safeguarded with SSL encryption for complete security during transmission
Delivery
- Nationwide Delivery in South Africa via courier services.
- All gifts are securely packaged; damaged items will be promptly replaced.
- Delivery not included in the price.
- Allow 3-5 working days, unless specified otherwise.
- Note: We aim to meet your preferred delivery date and time. We use special instructions and tracking, but can’t guarantee precise timing due to reliance on 3rd party couriers. Mistakes might occur occasionally.
Availability
- We make every effort to maintain a year-round availability of our products, though occasional exceptions may arise.
- Stringent measures have been implemented to guarantee the accuracy of descriptions, prices, and specifications on the website.
- Colour production is a faithful representation, there may be a marginal variation in the actual goods due to the artisanal nature of our business.
- Rondevlei Wild maintains the prerogative to adjust prices without prior notification
Privacy Policy
At Rondevlei Wild, we handle all information provided to us with meticulous care and respect, acknowledging the significance of safeguarding your privacy. The data submitted on your Order form could be retained and utilized for personalized customer assistance, order processing, and occasional communication containing information pertinent to products, promotions, and exclusive offers. Please refer to our Privacy Policy
Returns Policy
We trust you’ll be thrilled with your order; however, if satisfaction eludes you, we offer a refund guarantee. If you opt for this course of action, kindly return the unsatisfactory items within 7 business days. Please refer to our Refund & Return Policy